How to Fix [pii_email_2016514b064908379aa1] Error Code

By sqmclubs
4 Min Read


In the realm of digital communication, email has become an integral part of our daily lives. Microsoft Outlook, with its advanced features and user-friendly interface, is one of the most popular email clients used worldwide. However, occasionally, users encounter errors that disrupt their emailing experience. One such error is [pii_email_2016514b064908379aa1]. In this article, we will explore the possible causes and provide effective troubleshooting methods to resolve this error.

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Understanding the Error [pii_email_2016514b064908379aa1]

The error code [pii_email_2016514b064908379aa1] is associated with Microsoft Outlook and can occur due to various reasons, ranging from software conflicts to incorrect settings. When this error arises, it can prevent users from sending or receiving emails, leading to frustration and inconvenience. To rectify this issue, let’s delve into the potential causes and their respective solutions.

Causes and Solutions

  1. Multiple Email Accounts: One of the primary causes of the [pii_email_2016514b064908379aa1] error is having multiple email accounts configured in Microsoft Outlook. To resolve this issue, follow these steps:
    • Open Outlook and navigate to “File” in the top menu.
    • Select “Account Settings” and then choose “Manage Profiles.”
    • Remove any duplicate or unnecessary email accounts.
    • Restart Outlook and check if the error persists.
  2. Outdated Outlook Version: Using an outdated version of Outlook can lead to compatibility issues, resulting in the [pii_email_2016514b064908379aa1] error. To update Outlook to the latest version, follow these steps:
    • Open Outlook and click on the “File” tab.
    • Select “Office Account” and click on “Update Options.”
    • Choose “Update Now” and wait for the update process to complete.
    • Restart Outlook and check if the error has been resolved.
  3. Clearing Cache and Cookies: Accumulated cache and cookies in Outlook can interfere with its proper functioning, triggering the [pii_email_2016514b064908379aa1] error. Clearing the cache and cookies can potentially resolve the issue:
    • Close Outlook and open a web browser.
    • Log in to your Outlook account through the web version.
    • Click on the gear icon in the top right corner and choose “Options.”
    • Select “Privacy & Security” and scroll down to find “Clear browsing data.”
    • Check the boxes for “Cached images and files” and “Cookies and other site data.”
    • Click on “Clear” to remove the cache and cookies.
    • Restart Outlook and check if the error has been resolved.
  4. Incorrect SMTP and POP Settings: Incorrect Simple Mail Transfer Protocol (SMTP) and Post Office Protocol (POP) settings can trigger the [pii_email_2016514b064908379aa1] error. To rectify this issue:
    • Open Outlook and navigate to “File” in the top menu.
    • Select “Account Settings” and choose your email account.
    • Click on “More Settings” and go to the “Advanced” tab.
    • Verify that the correct incoming and outgoing server settings are entered.
    • Save the changes and restart Outlook.
  5. Antivirus and Firewall Interference: Overzealous antivirus programs or firewall settings can sometimes block Outlook’s functionality, leading to the [pii_email_2016514b064908379aa1] error. Temporarily disabling your antivirus or firewall software can help identify if they are causing the issue. Consult the software documentation or seek technical support for guidance on disabling or configuring the settings.

Read More: [pii_email_b111a7d4dc69c9d27fae]


The [pii_email_2016514b064908379aa1] error can be frustrating, but with the troubleshooting methods outlined in this article, you can resolve the issue and regain a seamless emailing experience. Remember to follow each solution step-by-step and test Outlook after implementing each fix to identify the one that works for you. In case the error persists, consider reaching out to Microsoft’s support team or seek assistance from a professional to diagnose and address the problem effectively.

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